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Wisyerngy Network Design

Dedicated Internet Access

Dedicated vs Shared Internet for Business


Most businesses rely heavily on Internet connections for accessing cloud applications, conferencing, VOIP, VPN, file sharing, email, etc. Having a reliable Internet service is essential to business performance and continuity. A large proportion of businesses are not aware of key differences between Dedicated Internet Access and Broadband, also known as a shared Internet service. Understanding each type of connection can be helpful in ensuring the ongoing reliability and performance of your business, as well as future growth. While the complexities of Internet access technologies might seem confusing at first, there are some basic differences that are easy to understand. Ultimately, which one you choose depends on your applications, goals, budget, uptime requirements, and the size of the business.

With our our market leading Dedicated Internet Access (DIA), your business will get the pinnacle of internet connectivity. You will not share your bandwidth with anyone else, meaning that you will never slow down. Combined with our speed guarantee, we will also endeavour to provide no downtime or disruption to service.  This ultra-low latency solution is your most robust, reliable and effective way to the internet!

With Wisynergy your DIA will enable you to send and receive massive files quickly and run bandwidth-hungry business applications like Azure and Office 365.

Wisynergy are able to to provide this platinum level product, regardless of your business size or location. We will tailor a package right for your business and ensure that get a great service at an exceptional price! Packages are available from 10Mbps to 10Gbps, regardless of your location. 

Combine this our a Market-leading Service Level Agreement (SLA). We offer 100% target service availability, backed by a five-hour target fix time and a 24/7 support offering, and Wisynergy will enable your business to flourish online even in the most demanding times!

Why not learn more about Dedicated Internet! 
Read below for more information!
What is a Dedicated Internet Connection?


A Dedicated Internet Access (DIA) connection is a service where that dedicates a specific amount of bandwidth for that connection. This bandwidth is not shared with anyone else other than the users of that physical circuit. Being a dedicated connection, the performance is always consistent and reliability very high.


Different locations have varying availability of each Internet service type. The type of dedicated Internet connection needed depends on what the location can accommodate. Each type of circuit is priced according to the level of bandwidth speed and contract length. When a DIA is ordered, the amount of bandwidth you receive is guaranteed. Also, performance metrics like network latency, packet loss, uptime, and repair timeframes are also guaranteed in a Service Level Agreement (SLA). This ensures the Internet connection performs at a consistent service level or high QoS, regardless of the time of day or number of users online in the area.

What is a Broadband Internet Connection?


A broadband Internet connection is a shared network, amongst many different users in an area, sharing a common larger connection. Unlike DIA services, the amount of bandwidth offered is only up to the maximum available or package speed. There are only minimal guarantees on what speed is received or the quality of the connection. Speed is determined by the network traffic and congestion, which can vary greatly depending on the location or time of day. The bandwidth speed tends to be unpredictable, and performance varies widely, which can cause issues with applications, as well as frustrated users. This lack of predictable performance and reliability is the main difference between DIA vs Broadband.


Bandwidth speeds for broadband are asymmetrical, which is great for downloads, but terrible for upload speeds. The upload speed is what most businesses require in order to push data out to applications and users.  Also, availability of broadband service can vary greatly based on the location, distance from network equipment, and available providers. Outside of lower service costs, buyers should carefully consider these issues and how a lack of performance or uptime could affect their business.

Differences Between Dedicated Internet vs Broadband

Because of the differences in performance and predictability of a dedicated Internet connection vs shared, key contrasts in services emerge. Business requirements for Internet is a crucial component in making the right decision for your company on the type of internet access. The following are the main differences you will find when comparing DIA and broadband.

Symmetric Upload & Download Speeds


One of the major benefits of dedicated vs shared Internet is that bandwidth is guaranteed. Downloads and uploads are always consistent symmetrical speeds. This makes applications run smoothly and eliminates the chances of slowdowns that can affect entire business operations. Large file uploads are a common problem many businesses face, dedicated Internet addresses this issue with a high upload speed and low latency. Also, applications like VOIP and video require consistent upload performance as well for QoS. Business processes that have deadlines to complete are another reason people choose dedicated Internet vs broadband. Time can equal money for certain industries, and only dedicated Internet connections provide the consistency and reliability many businesses need.

Better Throughput


When Internet connections suddenly slow down, one of the first things people typically do is to run a speed test. Unfortunately, many times the bandwidth speed (Mbps) is not the only factor in true Internet performance. Network latency is the speed (ms) that data travels, so having a lower latency clearly equates to better performance. Packet loss is another factor (%), this occurs when one or more packets of data traveling across a network fail to reach their destination. Having a low level of packet loss equals less dropped connections and application timeouts. Dedicated Internet Access connections address these issues with consistent performance for all these factors.

Higher Quality of Service – QoS


Packet loss, latency, network uptime and jitter all affect the speed of Internet access, and businesses want a guarantee that applications will perform at a high level as well.  Dedicated Internet Access offer guarantees for all these metrics in the form of a Service Level Agreement (SLA). If at any time the DIA connection doesn’t meet these standards, you are eligible for SLA credits.

Quicker Troubleshooting


Even with the best Internet connection types, there are issues and outages that can occur. With dedicated vs shared Internet connections, there are set response times to address trouble issues, typically called mean time to repair (MTTR). These timeframes are outlined in the SLA or contract to allow for the quick resolution of problems, as well as peace of mind. The average MTTR for a dedicated Internet connection issue is typically 4hrs or less, with shared Internet response times lasting hours to days, with no timeframe guarantees. This kind of prolonged delay or outage can cripple a business, even with the proper failover connectivity in place.

Higher Monthly Cost


Cost is the one area where Broadband Internet connections shine and can be easily justified to management since it is a lower fixed monthly cost over the contract term.  But with lower cost comes lower levels of performance, reliability, support.  Shared Internet connections are a good solution for a home or small office but become a liability for SME or larger businesses that rely heavily on Internet connectivity performance.

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